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Competent solutions for individual customers

References Evaluation





It is important to learn from experience and to maintain dialogue with project partners in order to avoid "stand still". This is why we invite our customers to evaluate the cooperation with IEBT and the performed services according to eight essential criteria after each completed project. These criteria take the highest priority within our project performances:

  • Individual orientation of the employees' performance before and during the project

  • Availability of a personal contact person by IEBT

  • Willingness to dialogue and communication by IEBT employees

  • Customer oriented performance; acting in line with the customer's interests

  • Professional competence by IEBT employees

  • Customer satisfaction with the completed project (achievement of objectives)

  • Quality of documents provided by IEBT

  • The IEBT offer's price-performance ratio

The spider chart shows the evaluation scheme of IEBT.




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Fotos: Tobias Kunze, JMG / PIXELIO (